Terms of Use

P201 Terms of Service · 用户服务协议

1. Purpose · 文件目的

Welcome to TribeRide. These Terms of Service ("Terms") are a binding agreement between you and TribeRide ("the platform," "we") governing your access to and use of the TribeRide platform. By creating an account, joining or publishing an activity, or making a payment through the platform, you agree to these Terms and to the policies referenced in Section 18.

If you do not agree, do not use the platform.

中文概要:本协议是用户与平台之间具约束力的协议。注册、参加/发布活动或付款即表示接受本协议及所引用政策。不同意请勿使用。

2. What TribeRide Is — and Is Not · 平台性质

TribeRide is a real-world coordination marketplace: technology that helps independent people discover, organize, join, and complete real-world activities (shared rides, stays, meals, coaching, and similar pools).

TribeRide provides technology and matchmaking services only. TribeRide is NOT:

• the organizer, provider, or seller of any activity;
• a transportation carrier, travel agency, hotel or lodging operator, restaurant, food-service establishment, or educational institution;
• an employer of, or joint venturer with, any Host;
• a bank, escrow agent, money transmitter, or holder of user funds (see Section 6).

中文概要:TribeRide 是现实协同撮合市场,只提供技术与撮合服务。平台不是活动的主办方或卖方,不是承运人/旅行社/酒店/餐厅/学校,不是主办的雇主,也不是银行、托管方或资金保管人。

3. Hosts Are the Sellers · 主办即卖方

The person who publishes and runs an activity (the "Host" / organizer) is the seller and merchant of record for that activity. When you pay to join an activity:

• your contract for the activity itself is between you and the Host, not with TribeRide;
• any paid participation uses an Owner-gated payment path; settlement and refund handling are manual or external until final counsel-reviewed operating terms are approved;
• the Host is responsible for delivering the activity as described, and for complying with the laws that apply to them (licensing, insurance, food safety, tax, and similar obligations).

中文概要:发布并运营活动的主办负责按活动描述履约。活动合同、资金路径、退款和结算仍按 Owner 门控的规则处理；支付暂未开启，不要理解为主办直连收款或自动结算已经启用。

4. Eligibility and Accounts · 用户资格与账户

• You must be at least 18 years old and able to form a binding contract.
• You must provide accurate account information and keep it up to date.
• You are responsible for all activity under your account. One person, one account, unless the platform expressly permits otherwise.
• Certain future features (provider-delivered services, receiving settlement, or deposit-backed flows) may require additional verification and payment-provider onboarding under separate Owner approval and provider terms.

中文概要:年满 18 岁;信息真实并保持更新;对账户下所有行为负责;未来 provider 服务、结算或押金相关能力可能需要额外身份/税务认证，并须另经 Owner 与服务商路径批准。

5. Host Obligations · 主办义务

If you publish an activity, you additionally agree that you:

1. will describe the activity, price, deposit terms, and material conditions truthfully and completely before anyone commits;
2. are the seller of record and solely responsible for delivering the activity;
3. hold any license, permit, or insurance required for what you offer (e.g., a valid driver's license and auto insurance for rides; lawful authority to offer the lodging for stays);
4. are responsible for your own taxes on amounts you receive, including any sales, occupancy, or income taxes; the platform does not withhold or remit taxes for you except where the law or the payment processor's reporting rules require;
5. will honor the cancellation and refund commitments in P203, including issuing refunds from your account where P203 requires them;
6. accept that payment disputes, refund review, and chargeback evidence handling remain subject to the final payment/refund policy and any provider path actually approved for the activity.

中文概要:主办须真实完整披露活动与价格条款;独立履约;自备所需执照/许可/保险;自行承担税务;退款、拒付和证据处理仍按最终政策与实际启用的支付路径处理。

6. Payments, Fees, and the Non-Custody Structure · 支付、费用与非托管结构

All money terms are governed by P204 Payment & Deposit Policy and P203 Refund & Cancellation Policy. The structural facts, stated here because they shape the whole agreement:

• Payments, when enabled, proceed only through an Owner-gated provider path. The platform never sees or stores your card number.
• The current direction is platform collection with manual-or-external settlement first. Selected-provider Connect and ordinary-provider payout automation are later paths, not active default behavior in this build.
• Any platform service fee, including the decided figure of $2.00 per participant, must be disclosed before payment when the payment path is enabled.
• The platform does not provide a wallet, stored balance, cash-out surface, or escrow account in this build.
• Deposits are card authorization holds only — no money moves unless a forfeiture condition in P203/P204 is met; otherwise the hold is released.
• The platform does not execute payouts in this build. Any future organizer settlement or provider payout path requires separate Owner approval and counsel-reviewed operating terms.

中文概要:支付如启用，只能走 Owner 门控的服务商路径，平台不接触卡号。当前方向是平台收款并先走手动或外部结算；selected-provider Connect 和普通 provider payout 自动化属于后续路径。已决定的平台服务费数值为每位 $2.00，但必须在支付路径启用且付款前披露。当前 build 不提供钱包、余额、提现或托管账户，也不执行 payout。

7. User Conduct · 用户行为

You may not use the platform for: fraud or misrepresentation; harassment, threats, or discrimination; illegal activity of any kind; endangering others (including driving under the influence or operating an unsafe vehicle or premises); circumventing platform payments to avoid fees or safety records; scraping, probing, or disrupting the service; or publishing false, misleading, or infringing content.

中文概要:禁止欺诈、骚扰、违法活动、危害他人安全(含酒驾/不安全车辆或场所)、绕开平台支付、爬取或破坏服务、发布虚假或侵权内容。

8. User Content · 用户内容

You retain rights to your original content. By posting it you grant the platform a non-exclusive, worldwide, royalty-free license to host, display, and process it as needed to operate the service. You are responsible for having the rights to what you post. The platform may remove content that violates its policies.

Zero tolerance for objectionable content and abusive users. There is no tolerance for objectionable, abusive, harassing, hateful, sexually explicit, violent, or otherwise offensive content, or for abusive users. Every user who posts content agrees to these terms and is responsible for the content they provide. You can report objectionable content or an abusive user from the content itself (the in-product report control) or by email to support@triberide.online; reports are handled under P208. We review every report and act on violations within 24 hours of the report — removing the offending content and ejecting the user who provided it, as warranted. You can also block another user so that their content and messages no longer reach you. Uploaded images are additionally screened by an automated content-safety check before publication (see Privacy Policy §9).

中文概要:用户保留原创内容权利,同时授予平台为提供服务所需的非独占许可;用户保证有权发布;违规内容可被移除。对令人反感的内容与滥用用户零容忍:禁止发布任何令人反感、辱骂、骚扰、仇恨、色情、暴力或其他攻击性内容,所有发布内容的用户均须同意本条款并对其提供的内容负责。可通过内容自带的举报入口或发邮件至 support@triberide.online 举报(按 P208 处理);我们审阅每一条举报,并在举报后 24 小时内 对违规采取行动——移除违规内容并封禁提供该内容的用户;你也可屏蔽他人使其内容与消息不再触达你;上传的图片在发布前还会经过自动内容安全检测(见隐私政策 §9)。

9. Scenes and Real-World Participation · 活动与现实参与

Participation in real-world activities is your voluntary decision. You are responsible for evaluating the activity, the Host, the other participants, and your own suitability. Real-world activities carry inherent risk. Your participation is subject to the assumption of risk and release in P205 Disclaimer & Risk Acknowledgement, which is incorporated into these Terms.

中文概要:参加现实活动是自愿决定,风险自评;P205《免责与风险承担》并入本协议,参与即受其风险承担与免责条款约束。

10. Consent Records · 同意与记录

Material commitments require recorded, versioned acceptance ("clickwrap"): account creation (Terms + Privacy), publishing an activity, joining/paying (money terms + risk acknowledgement), and placing a deposit hold. The platform records which policy version you accepted, when, and in which flow. When these Terms or the Privacy Policy change materially, signed-in users are shown an in-product notice that links to the updated documents, and new accounts accept the current versions. Acceptance of one flow does not cover another.

中文概要:重要承诺采用带版本号的点击同意并留痕(注册、发布、加入/支付、押金授权各自独立确认);条款或隐私政策重大更新时,已登录用户会在产品内看到附有更新文件链接的通知,新注册账户接受当前版本。(源自 R209 政策确认规则)

11. Platform Actions · 平台措施

To protect the ecosystem the platform may, under its policies: moderate content, restrict features, suspend or terminate accounts, cancel listings, withhold its own service fee, and cooperate with law enforcement. The platform may take temporary protective measures during review (P208). Temporary measures are not findings of fault.

中文概要:平台可依政策进行内容管理、功能限制、账户暂停/终止、下架、配合执法;审查期间可采取临时措施,临时措施不等于违规认定。

12. Disclaimers and Limitation of Liability · 免责与责任限制

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. THE PLATFORM DOES NOT GUARANTEE ANY ACTIVITY'S OCCURRENCE, QUALITY, SAFETY, LEGALITY, OR OUTCOME, NOR THE CONDUCT OF ANY USER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM'S TOTAL LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM SERVICE FEES YOU PAID TO THE PLATFORM IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. THE PLATFORM IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Nothing in these Terms limits liability that cannot be limited by law (including for gross negligence, willful misconduct, or fraud under California law).

中文概要:平台按"现状"提供,不保证活动的发生、质量、安全、合法或结果;平台总责任上限为过去 12 个月向平台支付的服务费或 $100 取高;不承担间接/惩罚性损害。法律不允许限制的责任(重大过失、故意、欺诈)不受本条限制。

13. Indemnification · 赔偿

You agree to defend, indemnify, and hold harmless the platform from claims arising out of (a) your breach of these Terms or the policies, (b) your content, (c) your participation in or hosting of any activity, including personal injury or property damage occurring at or arising from an activity, and (d) your violation of law or third-party rights. Hosts additionally indemnify the platform for claims arising from their role as seller of record, including tax and consumer claims.

中文概要:用户就其违约、内容、参加/主办活动引发的索赔(含人身财产损害)、违法行为对平台承担抗辩与赔偿义务;主办另就其卖方身份引发的税务与消费者索赔承担赔偿义务。

14. Dispute Resolution; Arbitration; Class Waiver · 争议解决、仲裁与集体诉讼弃权

• Informal first: contact disputes@triberide.online and allow 30 days of good-faith resolution before formal proceedings.
• Any dispute not resolved informally will be resolved by binding individual arbitration administered by AAA under its consumer rules, in Nevada County, California or remotely.
• Class action waiver: disputes are individual only; no class, collective, or representative proceedings, except public-injunctive-relief claims that cannot be waived under California law.
• Small-claims carve-out: either party may bring an individual claim in small-claims court.
• 30-day arbitration opt-out: new users may opt out by written notice within 30 days of first acceptance.

中文概要:先协商(disputes@triberide.online,30 天);未决争议提交个人约束性仲裁(AAA);放弃集体诉讼(加州不可放弃的公共禁令救济除外);保留小额法庭通道;新用户 30 天内可书面退出仲裁条款。

15. Governing Law · 准据法

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, and applicable U.S. federal law. Venue for non-arbitrable matters: state or federal courts in Nevada County, California.

中文概要:适用加州法律及美国联邦法;非仲裁事项管辖地为加州内华达郡(Nevada County)。

16. Service Status Disclosure · 服务状态披露

TribeRide is live and continuously improving. Payments are not enabled. Features described as planned in any policy are not promises.

中文概要:TribeRide 已上线,功能持续完善中;支付暂未开启。政策中标注"规划中"的能力不构成承诺。

17. SMS / Text Messaging Program · 短信项目

If you provide a mobile phone number and request a verification code, you consent to receive text messages from TribeRide. The program consists only of one-time phone-number verification codes, sent when you request one. TribeRide does not send other notifications by text message, and does not send marketing or promotional text messages.

• Message frequency varies. A message is sent only when you request a verification code.
• Message and data rates may apply, depending on your mobile plan.
• Reply STOP to cancel text messages at any time; reply HELP for help. Opting out of texts does not close your account, but features that require a verified phone may become unavailable.
• Consent to receive text messages is not a condition of any purchase or of any payment through the platform.
• Mobile carriers are not liable for delayed or undelivered messages.
• Phone numbers collected for this program are used only for phone-number verification, and are never sold or shared with third parties for their marketing purposes. How phone numbers are handled is governed by the P202 Privacy Policy (see its Sharing and Do Not Sell or Share sections).

中文概要:提供手机号并请求验证码,即表示同意接收 TribeRide 的短信——内容仅限一次性手机号验证码,不以短信发送其他通知,也不发送任何营销短信;短信条数不定,仅在用户请求验证码时发送;可能产生短信和数据资费(视手机套餐而定);可随时回复 STOP 退订、回复 HELP 获取帮助(退订不注销账户,但需已验证手机号的功能可能不可用);同意接收短信不是任何购买或付款的条件;运营商对延迟或未送达的短信不承担责任;手机号仅用于手机号验证,绝不出售或共享给第三方用于其营销,处理方式以 P202 隐私政策为准。

18. Policy Framework · 政策体系

These Terms incorporate: P202 Privacy Policy · P203 Refund & Cancellation Policy · P204 Payment & Deposit Policy · P205 Disclaimer & Risk Acknowledgement · P208 Reporting & Dispute Policy · P209 Safety Policy. (P206 Partner & Venue Disclaimer and P207 Content Policy: next batch.) On conflict about money handling, P204 controls; about refunds, P203 controls.

The platform may update these Terms; material updates are announced as described in Section 10.

中文概要:本协议并入 P202/P203/P204/P205/P208/P209;资金条款以 P204 为准,退款以 P203 为准;重大更新按第 10 条通知。